Effective Date: April 6, 2025
This page outlines all legal notices, disclosures, terms, and conditions governing the use of this website and any associated services offered by Lifting The Fallen House LLC. By accessing this site, submitting a payment, contacting us, or participating in our sober living program, you agree to the terms listed below.
1. Business Structure Disclosure
Lifting The Fallen House LLC is a for-profit sober living company based in Springfield, Massachusetts. We are not a nonprofit, not a licensed medical or treatment facility, and not a healthcare provider. We operate under peer-supported, non-clinical principles in alignment with Massachusetts Alliance for Sober Housing (MASH) and National Alliance for Recovery Residences (NARR) standards.
2. Terms and Conditions of Use
By using this website, you agree to:
- Use this site for lawful purposes only
- Not impersonate or misrepresent any individual or entity
- Not attempt to interfere with the functionality or security of our site or services
- Not submit false or malicious information through our contact or admissions forms
We reserve the right to restrict access or block individuals who abuse our platform.
3. Contribution Terms (Support Us Page)
Any contribution made through our website is considered an unrestricted, voluntary payment to a for-profit business entity. These contributions:
- Are not tax-deductible
- May be used for any lawful purpose at our discretion (operations, maintenance, growth, staffing, etc.)
- Are non-refundable unless otherwise agreed in writing
4. Privacy Policy
We are committed to protecting your privacy.
What We Collect:
- Names, emails, phone numbers, addresses submitted via contact or payment forms
- Payment data (securely processed via Stripe or similar platforms)
- Voluntarily submitted messages, feedback, or intake details
How We Use It:
- To respond to inquiries or process intake requests
- To facilitate and track contributions or payments
- For internal reporting, operations, and support improvement
What We Don’t Do:
- We do not sell, rent, or share your personal information with third parties for marketing
- We only disclose information as required by law (e.g., subpoenas, court orders, or legal investigations)
5. Payment & Data Security
All payment processing is handled through secure third-party platforms such as Stripe. We do not store or process your full credit card data.
We may store anonymized transaction details, customer name, IP address (for Terms acceptance), and payment confirmation data for audit, compliance, or reporting purposes.
6. No Guarantee of Outcome
Lifting The Fallen House LLC does not and cannot guarantee any particular outcome, including but not limited to:
- Sustained sobriety or recovery success
- Employment or housing after departure
- Conflict-free residence
Recovery is a personal and individualized journey, and success depends on the actions, readiness, and mindset of each individual resident.
7. Non-Discrimination Policy
We do not discriminate based on race, color, religion, national origin, sex, disability, familial status, sexual orientation, gender identity, or age. We are committed to offering sober living support in an environment of dignity and respect.
8. Emergency Disclaimer
Lifting The Fallen House LLC is not a crisis intervention center or emergency housing facility. If you are experiencing a medical or mental health emergency, please call 911 or go to your nearest emergency room.
9. Copyright & Ownership
All website content (text, graphics, media) is the property of Lifting The Fallen House LLC and may not be copied, reproduced, or distributed without express written permission.
10. Updates and Modifications
We may update these legal terms and policies from time to time without prior notice. Your continued use of this site constitutes acceptance of any changes made.
11. Contact Information
If you have questions or concerns about any of the above policies or wish to request access or deletion of your data, you may contact us at:
Lifting The Fallen House LLC
70 Westford Ave
Springfield, MA 01109
📧 [email protected]
📞 413-735-3656
By using this website or submitting any form, payment, or inquiry, you confirm that you have read, understood, and agree to the terms on this page.